O-Solution DS-5000 FAQ

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Cannot connect to a hardware

In the [Hardware Connection] dialog, the network you want to connect is not displayed at [Network].

Internet Protocol version 6 (TCP / IPv6) may not be enabled. Please check the setting as follows.

  1. Click the search icon at the left bottom of PC and enter “network connections” to open the dialog.
  2. Double-click the network you are using to display “Ethernet Status”.
  3. Click “Properties” (red frame) to display “Ethernet Properties”.
  4. Please check if Internet Protocol Version 6 (TCP / IPv6) (red frame) is checked. If not, check it and click the OK button. Then, check if you can connect to the hardware.

Last updated:20210611

[Edit] --> [Environment settings] --> [User notification] -->[Notification sounds]
Even if different types of notification sounds are set, the same ones play.

Please change the sound setting on Windows as follows.

  1. Open Control Panel and click [Hardware and Sound].
  2. Click [Sound] to open the sound setting dialog.
  3. Open [Sounds] tab.
  4. Select a Program Event to set the sound corresponding to each option

The O-Solution notification sounds correspond to the Windows Program Events as follows.


O-Solution notification sounds Windows Program Events
General beep -*
Information sound Asterisk
Warning sound Exclamation
System error sound Critical Stop
Inquiry sound Question
General warning sound Default beep

You can set the notification sounds as you like for each program event.

* General beep provides 0.8 [sec] beep sound in 262[Hz].

Last updated:20210611