Personal Information Protection Policy
Ono Sokki Co., Ltd. (the "Company") aims to accelerate the realization of a sustainable society by providing the value of "Measure, Understand, and Connect" through its measurement technologies. The personal information entrusted to us by our customers and business partners through our business activities is a testament to our mutual trust. Ensuring the appropriate protection and sincere handling of this information is an indispensable responsibility in the Company's management. The Company will comply with laws, regulations, and relevant norms concerning the protection of personal information, maintain a highly transparent information management system, and continue to meet the trust of society. To this end, the Company hereby establishes and implements this Privacy Policy as follows.
Ono Sokki Co., Ltd.
President and Representative Director
Yuji Okoshi
Part 1: Basic Policy
1. Collection, Use, and Provision:
The Company collects personal information by lawful and fair means and uses it within the scope of the specified purposes. It does not provide personal information to third parties without prior consent, except as required by law.
2. Security Measures:
To prevent leakage, loss, or damage of personal information, the Company implements appropriate organizational, personnel, physical, and technical security measures based on the framework of the Information Security Management System (ISMS).
3. Compliance and Continuous Improvement:
The Company complies with applicable laws and regulations and continuously reviews and improves its management system in response to changes in social conditions.
4. Response to Complaints and Consultations:
The Company responds promptly and sincerely to complaints and consultations regarding the handling of personal information through its designated contact point.
Part 2: Handling of Personal Information
1. Scope
This policy applies to the personal information of customers and business partners collected in connection with the Company's products and services. For employees, applicants, or specific cloud services where separate terms or policies are established, such specific provisions shall take precedence.
2. Purpose of Use
The Company uses personal information for the following purposes:
- Provision of products/services, license management, and maintenance/repair/calibration services.
- Responding to technical inquiries, providing documents, and sharing information on new products, exhibitions, and seminars (including reminder activities).
- Business negotiations, execution of contracts, payment processing, and related communications.
3. Joint Use
The Company may share personal information within the Ono Sokki Group to provide comprehensive services as follows:
- Items for Joint Use: Name, company name, contact information, product purchase, and maintenance history.
- Scope of Joint Users: Ono Enterprise Co., Ltd., Sound One Co., Ltd., and overseas subsidiaries (located in the U.S., Thailand, India, and China).
- Overseas Governance: The Company imposes data management obligations on overseas subsidiaries equivalent to its own through group-wide policies and regularly monitors compliance. The Company also conducts detailed surveys on personal information protection systems in these countries and takes necessary measures based on local laws.
- Purpose of Use: As stated in "2. Purpose of Use" above.
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Responsible Party:
Ono Sokki Co., Ltd.
Address: Yokohama Connect Square 12F, 3-3-3 Minatomirai, Nishi-ku, Yokohama, Kanagawa 220-0012 , Japan
Representative: Yuji Okoshi, President and Representative Director
4. Retention Period and Data Lifecycle
The Company retains collected personal information for the period necessary to achieve the purpose of use and thereafter deletes or disposes of it in an appropriate manner. Details of the retention period are in accordance with the Company's internal regulations.
5. Procedures for Data Subject Rights Requests
Requests for notification of the purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, erasure, or suspension of provision to third parties of retained personal data, disclosure of records of provision to third parties, as well as complaints regarding the handling of such data, should be directed to the contact point below. The Company will verify the identity of the requester using designated documents (e.g., a copy of a driver's license).
6. Security Measures
The Company implements measures such as minimization of access permissions, log monitoring, device encryption, strict evaluation of cloud service providers (Google/AWS/Azure, etc.), and regular employee training. The Company continuously monitors domestic and international data protection systems to ensure appropriate security measures for personal data handled abroad.
7. Use of Cookies
The Company's website uses cookies for analysis and to improve user convenience. Users can opt out of cookies through their browser settings or the consent banner on the website.
8. Contact Information
General Affairs & Human Resources Dept., Ono Sokki Co., Ltd.Email: privacy@onosokki.co.jp
This Policy is governed by and construed in accordance with the laws of Japan. For inquiries from persons located outside Japan, please note that country-specific supplements addressing applicable local data protection laws will be published separately.
Please refer to Guideline for Personal Information Protection on website.
Revised: June 1, 2026