DS-3000 series software installed on a Windows 10 PC cannot be connected to the hardware after updating Windows.
How should I do?

Please re-install DS-0320 and restart Windows 10.
Please select [Start Menu]> [Power]> [Restart] from the Windows Start menu.
 

 

Procedure︓

(1) Prepare the latest version of the DS-3000 installation CD*. Or Download from the Ono Sokki user page (ZIP file) and extract it to the appropriate folder.

 

(2) Remove the USB protection key (software license key).

 

(3) Go to [Control Panel] > [Programs and Features] and uninstall the following two items.
Onosokki DS-3000 (Common Tools)
Onosokki DS-0320 Application

 

(4) Restart your PC from the Windows Start menu.

 

(5) Connect PC and DS-3000 with USB cable and power on DS-3000.

 

(6) Start DS0320Setup.exe in the folder extracted from the installation CD or ZIP.

 

(7) Insert the USB protection key (software license key).

(8) Reboot the DS-0320 software and check if it is connected to DS-3000. If not connected, please try to restart PC again.

 

 

 

* Please check your CD version to open VersionJ.txt in the CD and see the written in red below.

ex)DS-0320 Sound and Vibration Analysis Software : Ver 3.0.4.388
The latest version as of Dec 2019 is Ver 3.0.4.388.

Revised:2020/01/21

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