The protect keys, DS-0299 ONO-LINK2 (USB) and DS-0399 ONO-LINK3 (USB) are not recognized in Windows 10.

 

The following message is displayed and the communication is not available. ex) DS-0299

Select “Off” in the Memory integrity.

 

Setting (It may differ depending on the OS version.)
Update & security > Windows security > Device security > Core isolation > Memory integrity

1. From the Windows Settings window, click on Update & security.

From the Windows Settings window, click on Update & security.

2. From Windows Security window, open Device security.

From Windows Security window, open Device security.

3. From Device security, open Core isolation.

From Device security, open Core isolation.

4. Select Memory integrity “Off” in the Core isolation.

Select Memory integrity “Off” in the Core isolation.

This may occur when the version is Windows version * 2004 or 2010.
Please check the Windows version.
* How to check the version
[Setting] ⇒ [System] ⇒ [ersion information] ⇒ [Windows specifications]

 

 

Revised:2021/01/21

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